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All About TenderSure™
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Contact UsTenderSure™ is an end-to-end eProcurement platform that digitizes the entire tendering process—from advertising bids and collecting vendor documents to evaluating submissions and awarding contracts. Our goal is to simplify compliance, enhance transparency, and drive cost savings for organizations of all sizes.
To register as a vendor, visit our platform and follow the “Vendor Registration” process. You’ll need to provide basic company information, tax documentation, and contact details. Once submitted, TenderSure™ 's automated system verifies your information and notifies you when your account is approved.
Security is our top priority. TenderSure™ employs robust encryption protocols, multi-factor authentication, and role-based access controls to protect sensitive information. Our cloud infrastructure is regularly audited and compliant with international data protection standards.
Yes. TenderSure™ offers flexible APIs and connectors that can integrate seamlessly with popular ERP, accounting, and supply chain management systems. This ensures that you have a unified procurement ecosystem and real-time visibility across all your financial and sourcing data.
We accept PDF, DOCX, XLSX, and ZIP files. All documents must be clearly labeled.
Click "Forgot Password" on the login screen and follow the instructions sent to your email.
Our system supports one currency per transaction to avoid conversion issues.
Go to your cart, locate the category, and click the remove (X) icon.
Payments are made via M-PESA Paybill or bank transfer — details are shown at checkout.
Use the email you registered your vendor account with.
Log into your portal and check the job status under "My Applications".
Tendersure is an eProcurement platform that helps clients prequalify and manage suppliers efficiently.
Some clients require fresh uploads per cycle due to compliance rules.
Navigate to "Company Profile" in your dashboard and click edit.
Double-check all required sections — one may be incomplete or have invalid input.
Go to your "Payment History" and click "Download Receipt" next to the transaction.
Communication timelines vary, but most decisions are shared within 14–30 days.
Usernames are system-generated. Please contact support to request changes.
Client locations are listed in each tender’s overview and job details.
Engagement depends on actual demand, budgets, and client discretion post-prequalification.
Due diligence ensures supplier legitimacy — it’s conducted before engagement.
Prequalification is a recurring process — previous suppliers may be re-evaluated.
Low scores, missing documents, or competition may lead to regret letters.
Click the "Save" button at the bottom of each section before navigating away.
Documents are unlocked once payment is made to maintain fair access.
It depends on performance, category demand, and client selection — no fixed rate.
All processes are client-led and legitimate — results depend on real evaluations.
We work only with verified organizations that meet our partnership criteria.
Most clients communicate outcomes within 30 days, but this may vary.
We facilitate prequalification — client decisions on engagement are independent.
Clients often limit document visibility to paid participants to maintain data control.
Ensure file size is under 10MB and format is PDF, DOCX, or ZIP.
Contact support to request an email change with verification documents.
Advertising rates vary — contact our sales team for a quotation.